After we receive the item back at our facility, we will confirm that the item is indeed ours and defective. After we make our confirmations then we will replace the defective item with an equivalent item. PLC Toolbox Supply will not be responsible for resulting damage to items or components caused by either internal or external equipment or shorted connections. We sincerely value our customers and your 100% satisfaction is very important to us!The item "MILLER H67B9N STROKE AIR PNEUMATIC CYLINDER" is in sale since Thursday, August 2, 2018. This item is in the category "Business & Industrial\Other Business & Industrial". The seller is "plctoolboxsupply" and is located in Emmett, Michigan. This item can be shipped worldwide.